Privacy Policy

Privacy Policy

Owambe Connect — Privacy Policy
Last Updated: May 2026

This Privacy Policy explains how Owambe Connect (“we”, “our”, or “us”) collects, uses, and protects personal data. It forms part of, and should be read alongside, our Vendor Terms & Conditions.

1. Information We Collect

We may collect:

  • Business names
  • Contact information
  • Email addresses
  • Phone numbers
  • Social media handles
  • Vendor profile content
  • Uploaded images and media
  • Verification information
  • Customer enquiry information
  • Technical data including IP address and browser/device information

2. How We Use Information

We may use information to:

  • Operate and improve the platform
  • Display vendor listings
  • Facilitate customer enquiries
  • Verify accounts
  • Prevent fraud and misuse
  • Improve platform safety and security
  • Send service-related communications
  • Improve user experience
  • Comply with legal obligations

We only process personal data where lawful under UK GDPR and applicable UK data protection laws.

3. Public Vendor Information

Vendor profile information may be publicly displayed, including:

  • Business name
  • Images
  • Service descriptions
  • Social media links
  • Contact details where enabled

Vendors are responsible for ensuring publicly displayed information is appropriate and lawful.

4. Sharing Information

We do not sell personal data.

We may share information with:

  • Service providers supporting platform operations
  • Payment processors
  • Verification providers
  • Legal or regulatory authorities where required by law

5. Data Security

We implement reasonable technical and organisational security measures to protect personal information.

However, no online platform can guarantee absolute security.

6. Cookies & Analytics

We may use cookies and analytics technologies to:

  • Improve website functionality
  • Understand user behaviour
  • Measure engagement and traffic
  • Remember preferences
  • Enhance user experience

Users may manage cookie preferences through browser settings.

7. Your Rights

Under UK GDPR, users may have rights including:

  • Access to personal data
  • Correction of inaccurate information
  • Deletion of personal data
  • Restriction of processing
  • Objection to processing
  • Data portability

Requests may be submitted using the contact information below.

8. Data Retention

We retain information only for as long as reasonably necessary for operational, legal, security, and compliance purposes.

9. Third-Party Links

Vendor profiles may contain links to third-party websites including Instagram, WhatsApp, TikTok, booking systems, or other external platforms.

Owambe Connect is not responsible for third-party privacy practices or content.

10. Children

The platform is not intended for individuals under 18 years old.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on the platform and continued use of the platform constitutes acceptance of revised terms.

12. Governing Law

This Privacy Policy is governed by the laws of England and Wales.

13. Contact

For privacy-related requests, please contact:

Email: info@owambeconnect.com
Website: www.owambeconnect.com